Bad times ahead for LPOs? US matches Indian call centre costs

August 19, 2010 Call centre workers are becoming as cheap to hire in the US as they are in India, according to the head of the country’s largest business process outsourcing company.

High unemployment levels have driven down wages for some low-skilled outsourcing services in some parts of the US, particularly among the Hispanic population.

Read more at www.ft.com.

comments powered by Disqus