Law firm clients increasingly challenging legal bills

Law firm clients are increasing their scrutiny of legal bills and challenging items such as travel, food, photocopies and legal research in an effort to cut costs. According to this article, clients started looking harder at their legal bills around ten years ago, and the cost-cutting approach took firmer hold when the global economy went into crisis. A poll of 64 law firms this year by Mattern & Associates LLC found that 80% of respondents had clients who balked at paying for legal research and 69% said they had clients who simply wouldn't pay at all.

Law firm clients increasingly challenging legal bills online.wsj.com Fri, Oct 26, 2012